Legal

Privacy Policy

 

This Privacy Policy explains how Premiere Online Exodontia Courses, Inc. collects, uses, stores, protects, and shares personal information when you visit OnlineExodontia.com, purchase products, access courses, or communicate with us.

Effective Date: June 2026

Your privacy matters.

We collect only the information reasonably needed to provide our courses, process payments, fulfill orders, communicate with customers, improve our services, and comply with legal obligations.

1. Who We Are

This Privacy Policy applies to Premiere Online Exodontia Courses, Inc., including OnlineExodontia.com, the Oral Surgery Accelerator, X-TRACT instrument products, related digital courses, checkout pages, forms, email communications, and customer support.

2. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, billing address, and shipping address;
  • Account login details and course access information;
  • Professional information you choose to provide, such as dental credentials or practice details;
  • Order history, purchase history, subscriptions, payment plans, and customer support requests;
  • Payment-related information processed through third-party payment providers;
  • Website usage data, including IP address, browser type, device type, pages visited, and general analytics data;
  • Information you submit through forms, surveys, applications, emails, or other communications.

3. Payment Information

Payments are processed by third-party payment providers. We do not intentionally store full credit card numbers on our own systems. Payment providers may collect and process payment details, billing information, fraud-prevention data, and transaction history according to their own privacy and security practices.

4. How We Use Your Information

We use personal information to:

  • Create and manage your account;
  • Provide access to courses, videos, downloads, and digital resources;
  • Process purchases, subscriptions, payment plans, refunds, and order records;
  • Fulfill and ship physical products, including X-TRACT instrument kits;
  • Send transactional emails related to your account, purchases, shipping, access, or support requests;
  • Provide customer support and respond to questions;
  • Improve the Website, course experience, product offerings, and customer experience;
  • Send marketing emails where permitted by law and where you have not opted out;
  • Protect against fraud, misuse, unauthorized account sharing, chargebacks, and security issues;
  • Comply with legal, tax, accounting, regulatory, and business record obligations.

5. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, advertising tools, and similar technologies to operate the Website, remember preferences, understand traffic, improve performance, measure marketing effectiveness, and personalize your experience.

You can adjust cookie settings through your browser. Disabling cookies may affect Website functionality, login access, checkout, or course delivery.

6. Email Communications

We may send you transactional emails related to your account, course access, purchases, payments, shipping, support requests, policy updates, or other service-related matters.

We may also send marketing emails about courses, products, offers, updates, or educational content where permitted by law. Marketing emails will include an unsubscribe option. Even if you unsubscribe from marketing emails, we may still send non-marketing messages related to your account or purchases.

7. How We Share Information

We do not sell your personal information. We may share information only as reasonably necessary with:

  • Website, course platform, hosting, analytics, email, CRM, and customer support providers;
  • Payment processors, fraud-prevention providers, and subscription billing platforms;
  • Shipping carriers, fulfillment centers, customs brokers, and logistics providers;
  • Professional advisors, including accountants, lawyers, insurers, and compliance advisors;
  • Government, regulatory, customs, tax, or law enforcement authorities where required by law;
  • Successors or purchasers in connection with a merger, acquisition, restructuring, or sale of business assets.

8. Shipping and International Orders

If you purchase physical products, we may share necessary information with fulfillment partners, shipping carriers, customs brokers, and related service providers. For international shipments, order information may be provided to customs or government authorities as required for import, export, tax, duty, tariff, or delivery purposes.

9. Data Storage and International Transfers

Your information may be stored or processed in Canada, the United States, or other jurisdictions where we or our service providers operate. Privacy laws in those jurisdictions may differ from the laws where you live. By using the Services, you understand that your information may be transferred to, stored in, or processed outside your province, state, or country.

10. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including account access, order fulfillment, customer support, tax and accounting records, legal compliance, dispute resolution, fraud prevention, and enforcement of our Terms of Service. When information is no longer needed, we will delete, anonymize, or securely retain it as required or permitted by law.

11. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, payment system, platform, email system, or method of electronic storage is completely secure.

If we become aware of a privacy breach that creates a real risk of significant harm, we will take steps to notify affected individuals and applicable authorities as required by law.

12. Your Rights and Choices

Depending on where you live, you may have rights to:

  • Request access to the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Withdraw consent where processing is based on consent, subject to legal or contractual limits;
  • Request deletion of certain personal information where permitted by law;
  • Opt out of marketing emails using the unsubscribe link included in those emails;
  • Ask questions or make a complaint about our privacy practices.

To make a privacy request, please contact us through our contact page: onlineexodontia.com/contact.

13. Children’s Privacy

The Services are intended for adults and dental professionals. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from a person under 18 without appropriate consent, we will take reasonable steps to delete it.

14. Third-Party Links and Platforms

The Website may link to third-party websites, platforms, payment processors, video hosts, shipping providers, or other services. We are not responsible for the privacy practices, policies, content, or security of third-party websites or services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date and may provide notice through the Website, email, or account notifications. Continued use of the Services after changes are posted means you accept the updated Policy.

16. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our handling of personal information, please contact us through: onlineexodontia.com/contact.